PayPal’s Mike Edmonds, VP of Agentic Commerce on PayPal's Agentic Commerce Roadmap & AI Checkout Future
PayPal embraces Agentic Commerce: Inside the new AI-powered shopping era with VP Mike Edmonds, discussing protocols, partnerships & the future of checkout.
Mike Edmonds is the VP of Agentic Commerce & Commercial Growth at PayPal, where he leads global commercialization, GTM, and operational execution across PayPal’s Agentic portfolio. He previously led AI strategy for Microsoft’s global retail and consumer goods division, founded and sold Moonshot Horizon, and built e-commerce programs across Razorfish, PWC, Leo Burnett, and more.
Unfortunately we ran out of time to talk about what’s going on between PayPal and Google, but we’ll get to that next (press release linked below).
Listen/Watch Our Interview:
In this episode of Retailgentic, host Scot sits down with Mike Edmonds, PayPal’s VP of Agentic Commerce & Commercial Growth, to unpack the massive pivot PayPal has made into the Agentic Commerce era, and what it means for retailers, brands, platforms, and developers.
Mike goes deep on:
PayPal’s Agentic Bet: Why PayPal is going all-in on Agentic Commerce
Merchant Anxiety, Explained: The real reason so many merchants are anxious about LLMs
Instant Checkout 2.0: Where PayPal sees Instant Checkout heading next
Wallets as Identity: Why wallet identity will matter more than ever
2030 Predictions: Mike’s bold predictions for shopping agents in 2030
Two-Track Future: A world split between autonomous commerce and luxury human-led experiences
Protocol Chaos Simplified: How PayPal plans to tame and unify an explosion of competing protocols
Merchant of Record Relief: The surprising emotional fear merchants have about disintermediation
As AI agents reshape discovery, checkout, and trust, PayPal is building the rails for the future of digital commerce.
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Announcements & press releases related to the conversations:
Perplexity: https://newsroom.paypal-corp.com/2025-05-14-Perplexity-Selects-PayPal-to-Power-Agentic-Commerce
Google (commerce agent for merchants): https://cloud.google.com/blog/topics/financial-services/introducing-an-agentic-commerce-solution-for-merchants-from-paypal-and-google-cloud
AP2: https://developer.paypal.com/community/blog/PayPal-Agent-Payments-Protocol/ and https://cloud.google.com/blog/products/ai-machine-learning/announcing-agents-to-payments-ap2-protocol
PayPal’s Agentic Commerce Services: https://newsroom.paypal-corp.com/2025-10-28-PayPal-Launches-Agentic-Commerce-Services-to-Power-AI-Driven-Shopping
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