Pod: IDC’s Ananda Chakravarty shares Agentic Shopping advice for retailers and predicts AI Future
This week we're joined by Ananda Chakravarty, VP of Research at IDC’s Retail Insights Group who shares his decades of retail and technology experience and pontificates on all things Agentic
Ananda Chakravarty has spent decades at the intersection of retail, technology, and analytics, with leadership roles at companies like Monster, Staples, Talbots, Oracle, Diebold Nixdorf, Forrester, and now IDC. Along the way, he’s advised some of the biggest names in retail. Think Walmart, Starbucks, Whole Foods, Best Buy, eBay, and more while developing deep expertise in digital merchandising, product discovery, personalization, pricing, and AI-powered retail analytics.
I read Ananda recent white paper, Win-Win Product Discovery: A Retail Agentic AI Use Case and knew immediately we needed him on the pod.
Listen/Watch Our Interview:
In this episode, Scot sits down with Ananda Chakravarty, VP of Research for IDC’s Retail Insights Group, to explore the future of agentic commerce and what AI means for retailers right now. In this conversation, they dive into:
The rise of agentic AI in commerce — and what it actually means
How retailers should be preparing their data, product catalogs, and personalization strategies for AI agents
The unique challenges retailers face as agents increasingly shop on behalf of consumers
Why retail media, loyalty, pricing, and supply chain data will all need to evolve for the agent-driven economy
Predictions on how soon agentic traffic may surpass human traffic
Whether you’re trying to prepare your retail org for agentic AI or just want a glimpse into where digital commerce is heading, this conversation is packed with insight.
🎧 Listen now →
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Up next…
Next week we’re talking a bit of a break and we’ll be back on Thursday July 10th. This episode will be worth the wait. Our discussion is with a CEO who is building the infrastructure for agentic payments. No human. No card. Just secure, authorized AI transactions.
Subscribe and Stay tuned!