Welcome to Retailgentic!
Welcome Retailgentic - a substack and accompanying podcast where we talk about the intersection of Retail, Ecommerce and Agentic GenAI.
Our mission at Retailgentic is to shine a spotlight on the new Agentic mega-trend and help retailers and brands navigate what a very rapidly changing new strategic risk and opportunity.
Detailed Topic Map
With that mission in mind, here’s what you’ll be finding here over the coming weeks, months and years:
Core Concepts and Foundations - Our initial content will lean heavy here because there’s tons of news coming out and since we’re joining this party already in motion, we want to make sure everyone’s on the same page.
Retail strategy and impact - Most impotantly, we’ll be focusing in on what this means for retail. This is an important lense, because let’s say Meta comes out with Llama 4.1 - if that release doesn’t have anything new or new impact on Retail, we won’t cover it. However if it has a new shopping agent and a merchant center, giddy up.
Changing Consumer Behaviors and Experiences - Perhaps the biggest unknown right now is - will consumers care? If they do is this cannibalizing DTC with DTA or is it an incremental new customer?
Agentic Ecosystem Dynamics - Here we’ll be tracking the news coming out of the big LLM frontier providers (OpenAI, Anthropic, Google, etc.) as well as the retail technical stack providers (platforms, payments, personalization, etc.) that change the dynamics of the industry enough to impact your strategy.
Future speculative and Strategic Frameworks -Here we’ll read the tea leaves, try to figure out where this 90mph retailgentic puck is zipping to and give some predictions and strategic frameworks for brands and retailers to work within to help future proof from what’s sure to be a period of chaotic change. It’s official name is called the liminal space and, good news, we’ll be doing some hanging out there. We’ll be talking to a lot of folks on the bleeding edge about what’s working and what’s not working and gathering their predictions to see if we can get some crowdsourced ideas here.
There are sure to be more areas we’ll dig into, but that’s our current thinking.
If you’re interested in the who/what/why types of questions that are likely come up before diving into the deep end, check out our welcome post.
Join the crew
Our hope for Retailgentic is that we carve out a space where our audience feels comfortable enough to share their opinions, collaborate and have robust discussions about the future - it’s by sharing, stress testing and learning that we all get better.
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